Privacy Policy

Techsho+ Privacy Policy

Last Updated: July 4, 2026

1. Introduction

Welcome to Techsho+ ("the Service"). Techsho ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains:

What data we collect.

How we use and store it.

Who we share it with.

Your rights and choices.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Data Controller

For the purposes of applicable data protection laws (including the GDPR and UK GDPR), the data controller is:

Techsho

Email: hello@techsho.app

Enterprise inquiries: techshosolutions.com/contact

3. What Data We Collect

We collect data that you provide directly, data generated by your use of the Service, and data from third-party sources (where permitted).

3.1 Personal Data You Provide

Category Examples

Account Information Name, email address, workspace name, password (hashed).

Billing Information Payment method details (processed by PayPal, Stripe, or other gateways – we do not store full card numbers).

Contact & Support Messages, tickets, feedback, and communication history.

Profile Data Avatar, timezone, language preferences, 2FA settings.

Content Leads, contacts, notes, emails, files, and any data you upload or process within your workspace.

3.2 Automatically Collected Data

Category Examples

Usage Data Logins, page views, features used, interactions, and actions within the Service.

Device & Browser Data IP address, browser type, operating system, device identifiers.

Location Data Approximate geographic location derived from IP address.

Cookies & Tracking Session cookies, preference cookies, analytics cookies (see Section 8).

3.3 Data from Third Parties

Payment Gateways: PayPal, Stripe, etc. – provide confirmation of payment status (not full card details).

Email Verification: We may use third-party services to validate email addresses.

Authentication: If you use SSO (future feature), we may receive basic profile data from the provider.

4. How We Use Your Data

We use your data for the following purposes:

Purpose Legal Basis (GDPR)

To provide and maintain the Service Contract performance

To process payments and subscriptions Contract performance

To authenticate and authorise access Contract performance

To send service-related communications (e.g., invoices, password resets, security alerts) Legitimate interest (or contract)

To improve the Service (analytics, bug fixing) Legitimate interest

To enforce our Terms of Service and prevent abuse Legitimate interest / legal obligation

To comply with legal obligations Legal obligation

To send marketing communications (only with explicit consent) Consent

5. Data Sharing and Disclosure

We do not sell your personal data. We may share data in the following circumstances:

Recipient Purpose

Payment Gateways (PayPal, Stripe) To process payments and manage subscriptions.

Email/SMTP Providers (Maileroo) To send transactional and service emails.

Hosting & Infrastructure (your VPS provider) To store and process data securely.

Analytics Providers (e.g., Google Analytics – if enabled) To understand usage and improve the Service.

Law Enforcement / Regulators If required by law or to protect our rights.

Successors In case of a merger, acquisition, or asset sale (you will be notified).

All third-party service providers are contractually bound to process data only as instructed and to maintain appropriate security.

6. International Data Transfers

Your data may be stored and processed in any country where we or our service providers operate. We ensure that appropriate safeguards are in place (e.g., Standard Contractual Clauses) for transfers outside the European Economic Area (EEA).

7. Data Security

We implement technical and organisational measures to protect your data, including:

Encryption in transit (TLS/SSL).

Encryption at rest (database encryption – where supported).

Access controls and authentication (2FA, role-based permissions).

Regular security reviews and patching.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Cookies and Tracking

We use cookies and similar technologies to:

Maintain your session (essential).

Remember your preferences.

Analyse usage (if analytics are enabled).

You can control cookies through your browser settings. Blocking essential cookies may affect functionality.

9. Data Retention

We retain your data as long as your account is active or as needed to provide the Service.

Workspace Data: Retained until you delete your workspace or terminate your subscription.

Backups: Retained for up to 30 days after deletion (unless instructed otherwise).

Logs: Retained for a limited period for security and debugging purposes.

Personal Data: Retained as required by law (e.g., tax records for 7 years).

Upon deletion, we will permanently delete or anonymise your data within a reasonable timeframe, subject to legal retention obligations.

10. Your Rights

Depending on your jurisdiction, you may have the following rights:

Right Description

Access Request a copy of your personal data.

Rectification Correct inaccurate or incomplete data.

Erasure ("Right to be Forgotten") Request deletion of your data (subject to legal limitations).

Restriction Restrict processing of your data.

Data Portability Receive your data in a structured, machine-readable format.

Objection Object to processing based on legitimate interests.

Withdraw Consent Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at hello@techsho.app. We will respond within 30 days.

11. Children's Privacy

Our Service is not directed at individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via:

An email to the address on file.

A notice in the dashboard or on the Site.

Your continued use after the effective date constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Techsho

Email: hello@techsho.app

Enterprise inquiries: techshosolutions.com/contact

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